Hotel Tech Index

Reputationsmanagement

TrustYou

Plattform für Gästefeedback und Reputation — Bündelung von Bewertungen, Sentiment-Analyse und Bewertungs-Widgets, eingebettet in Hotelwebsites und Booking Engines (unter anderem in die von Seekda).

Visit TrustYou ↗
Listed properties
2
Rooms covered
70
Countries
2
Founded
2008

About TrustYou

TrustYou, founded in 2008, aggregates guest reviews from across platforms into a single score and feed, adds post-stay survey collection, and pushes the results back into the channels where prospective guests see them. Its value in a stack is consolidation: reputation is spread across Booking.com, Google, Tripadvisor and HolidayCheck, and without a layer like this each is managed separately or not at all.

Key capabilities

  • Review aggregation
  • Post-stay surveys
  • Meta review score
  • Semantic analysis

What TrustYou does

One section per category this provider serves. Each links to the category it competes in and lists the properties running it in that specific role.

Marketing, CRM & Direktbuchung

Reputationsmanagement

Bewertungserfassung, Sentiment-Analyse und Antwortmanagement über OTAs und Google hinweg.

Running it here: Matterhorn Group (Zermatt) Schlosshotel Ischgl

Who it is for

Segment
PrivathotelHotelgruppe
Department
Vertrieb & MarketingGeschäftsleitung & Eigentum
Persona
HoteldirektionMarketingleitung
Use case
Gästezufriedenheit verbessernReputation steuern

Hotels running TrustYou

Hotel Location Role there Rooms
Matterhorn Group (Zermatt) Zermatt, Schweiz Reputation (likely)
Schlosshotel Ischgl Ischgl, Österreich Reputation 70

Mehrere dieser Systeme parallel im Einsatz?

Blue verbindet einen bestehenden Hotel-Stack zu einem Gästeprofil und einem Loyalty-Guthaben über alle Betriebe hinweg — ohne das PMS zu ersetzen.

Zu Blue