TrustYou
Guest feedback and reputation platform — review aggregation, sentiment analysis and review-score widgets embedded into hotel websites and booking engines (including Seekda's).
Visit TrustYou ↗- Listed properties
- 2
- Rooms covered
- 70
- Countries
- 2
- Founded
- 2008
About TrustYou
TrustYou, founded in 2008, aggregates guest reviews from across platforms into a single score and feed, adds post-stay survey collection, and pushes the results back into the channels where prospective guests see them. Its value in a stack is consolidation: reputation is spread across Booking.com, Google, Tripadvisor and HolidayCheck, and without a layer like this each is managed separately or not at all.
Key capabilities
- Review aggregation
- Post-stay surveys
- Meta review score
- Semantic analysis
What TrustYou does
One section per category this provider serves. Each links to the category it competes in and lists the properties running it in that specific role.
Marketing, CRM & Direct Booking
Reputation Management
Review collection, sentiment analysis and response management across OTAs and Google.
Running it here: Matterhorn Group (Zermatt) Schlosshotel Ischgl
Who it is for
- Segment
- Independent hotelHotel group
- Department
- Sales & marketingExecutive & ownership
- Persona
- General managerMarketing manager
- Use case
- Improve guest satisfactionManage reputation
Hotels running TrustYou
| Hotel | Location | Role there | Rooms |
|---|---|---|---|
| Matterhorn Group (Zermatt) | Zermatt, Switzerland | Reputation (likely) | — |
| Schlosshotel Ischgl | Ischgl, Austria | Reputation | 70 |
Running several of these systems at once?
Blue connects an existing hotel stack into one guest profile and one loyalty balance across every property — without replacing the PMS.