Hotel Tech Index

Marketing, CRM & Direct Booking

Metasearch Management

Bidding and campaign management on Google Hotel Ads, trivago and Tripadvisor — the contested ground between direct booking and OTA acquisition.

7 vendors, by listed deployments

Vendor Headquarters Founded Properties Rooms
Tripadvisor Needham, Massachusetts, USA 2000 2 406
trivago Düsseldorf, Germany 2005 2 640
Google (Hotel Ads & Maps booking) Mountain View, USA 1 70
myhotelshop (RateGain / Sojern) Leipzig, Germany 2012 1 406
Seekda Innsbruck, Austria 2007 1 70
DerbySoft Dallas, Texas, United States 2002 0 0
Triptease London, UK (75 Bermondsey Street, SE1 3XF); offices in Barcelona, New York and Singapore 2012 0 0

Who runs what

Every listed property that has a metasearch management on record, and the vendor filling that role. Confidence is shown where the finding is not directly confirmed.

Property Location Vendor Role Rooms
Manotel Geneva, Switzerland trivago (likely) Metasearch channel carrying the properties 610
Manz Privacy Hotels Switzerland Zurich, Switzerland myhotelshop (RateGain / Sojern) Metasearch bid management (Google Hotel Ads, trivago, Tripadvisor, Kayak) — deployed on St. Gotthard and Continental only (2 of 5), single shared account 406
Manz Privacy Hotels Switzerland Zurich, Switzerland Tripadvisor Review and metasearch channel for all five hotels; review quotes are manually copy-pasted into the CMS 406
Schlosshotel Ischgl Ischgl, Austria Google (Hotel Ads & Maps booking) Metasearch & Maps booking 70
Schlosshotel Ischgl Ischgl, Austria Seekda Metasearch 70
Ferienhotel Kastellatz Mals / Malles Venosta, Italy trivago Metasearch listing 30
Matterhorn Group (Zermatt) Zermatt, Switzerland Tripadvisor (likely) Review and metasearch listing; also owns TheFork which handles their F&B bookings

Tripadvisor

Metasearch

Tripadvisor is the world's largest travel guidance platform, built on user-generated reviews (~1 billion reviews across ~8 million hotels, restaurants and attractions) and monetised through hotel metasearch, CPC advertising and two owned marketplaces: Viator for tours and experiences and TheFork for restaurant reservations. Its hotel-facing B2B products — Business Advantage, Sponsored Placements, TripConnect and the Review Express API — sell visibility and review volume back to the properties whose guests generate the content. Since 2011 it has traded on Nasdaq as TRIP; in April 2025 it absorbed its own parent, Liberty TripAdvisor, removing its controlling stockholder. After killing the paid Tripadvisor Plus subscription in 2024, the company relaunched consumer loyalty in August 2025 as Tripadvisor Rewards, a free app-only programme paying 5% back in "Trip Cash".

Needham, Massachusetts, USA Founded 2000 5 listed properties

trivago

Metasearch

Hotel metasearch comparison site (majority owned by Expedia Group) where hotels and OTAs bid to display rates.

Düsseldorf, Germany Founded 2005 2 listed properties

Google (Hotel Ads & Maps booking)

Metasearch

Google Hotel Ads, Free Booking Links and 'Book' integration in Google Maps / Search — increasingly the first surface where guests compare direct vs OTA rates, fed by channel managers and metasearch connectors.

Mountain View, USA 1 listed property

myhotelshop (RateGain / Sojern)

Metasearch

myhotelshop GmbH, founded in Leipzig in January 2012 by Ullrich Kastner, is a metasearch bid-management platform and managed agency: it buys and optimises a hotel's CPC/CPA placements on Google Hotel Ads, trivago, TripAdvisor, Kayak and Bing, and connects the hotel's booking engine and rate feed so the direct rate is live and bookable on those comparison surfaces. It sells both as SaaS (self-managed bidding) and as a full-service agency, with the pitch being cheaper direct bookings versus OTA commission. RateGain agreed to acquire it in September 2021 and kept the brand initially; as of July 2026 www.myhotelshop.com no longer serves its own site — it 302-redirects to RateGain's UNO hotel-paid-media page, which in turn 301-redirects to sojern.com/solutions/commission, indicating the brand has been absorbed into RateGain's Sojern martech unit following the USD 250M Sojern acquisition (Nov 2025) and the Adara/Sojern brand unification (Mar 2026). The current commercial model there is commission-on-completed-stay: the vendor fronts the media spend and takes a cut of the booking.

Leipzig, Germany Founded 2012 1 listed property

Seekda

All-in-one

Austrian all-in-one hotel tech ecosystem built for independent and Alpine properties: PMS, Channel Manager (300+ OTAs incl. Booking.com, Expedia, Google, Trivago, TripAdvisor), the KUBE booking engine, Metasearch integration and Seekda Pay for payments. Founded 2007 in Innsbruck; ~104 employees.

Innsbruck, Austria Founded 2007 1 listed property

DerbySoft

Channel mgr

Connectivity and distribution middleware specialising in hotel-to-OTA integration, content distribution and metasearch delivery. Positions itself as a travel commerce accelerator spanning connectivity, AI-driven marketing and an end-to-end content platform.

Dallas, Texas, United States Founded 2002

Triptease

Direct booking

Triptease is a London-based "data marketing platform" for hotels whose single purpose is shifting bookings away from OTAs onto the hotel's own website. Its core mechanic is rate intelligence: it shops OTA prices in real time, auto-matches or beats them on the hotel's site and on metasearch, and surfaces personalised on-site messaging to push browsers into the direct booking engine. Around that sit metasearch and paid-search bidding, display retargeting, abandonment email with segmented push into the hotel's CRM, AI chat, and Date Boost for demand-sensitive dates. It is sold to revenue, e-commerce and marketing managers on fixed licence or pay-per-stay/CPA terms, and is distributed partly through CRS channels — Sabre SynXis customers get a free "Price Check Lite" tier via the Aven Hospitality partnership.

London, UK (75 Bermondsey Street, SE1 3XF); offices in Barcelona, New York and Singapore Founded 2012 1 listed property

Other categories

Running several of these systems at once?

Blue connects an existing hotel stack into one guest profile and one loyalty balance across every property — without replacing the PMS.

Visit Blue