Hotel Tech Index

Guest Experience & In-Room Technology

Digital Check-in & Check-out

Pre-arrival registration, ID capture and the walk-past-the-desk arrival — the flow most likely to trigger a guest-app project.

3 vendors, by listed deployments

Vendor Headquarters Founded Properties Rooms
Guestnet South Tyrol (Italy) 0 0
Mews Amsterdam, Netherlands 2012 0 0
straiv (formerly CODE2ORDER) Stuttgart, Germany (Industriestr. 23, 70565 Stuttgart) 2015 0 0

Guestnet

Guest app

Guest experience platform (VAT 03142940216) selling a guest web-app, in-room/lobby TV, print templates and a website/CRM widget, plus digital guest directory and online check-in/check-out. Distributes hotel content across app, TV, print and web from one content base and markets targeted upselling. Integrates with third-party PMS and CRM.

South Tyrol (Italy) 2 listed properties

Mews

PMS

Modern API-first cloud PMS and 'hospitality operating system' with a large marketplace of integrated apps. Beyond the PMS core it ships Mews Distributor (its own commission-free booking engine, served from app.mews.com/distributor/<id>), Mews Payments, Mews POS and Mews Kiosk. Named #1 PMS by Hotel Tech Report three years running; widely deployed across European boutique and mid-scale hotels, including small independent Alpine houses.

Amsterdam, Netherlands Founded 2012

straiv (formerly CODE2ORDER)

Guest app

straiv is a Stuttgart-based SaaS vendor that digitises the hotel guest journey through a browser-based progressive web app — online check-in/check-out with digital registration forms, self-service kiosks, mobile door opening, digital payment, automated guest messaging, a digital guest directory/concierge and upselling. Founded in 2015 as CODE2ORDER (rebranded to straiv in February 2022), it is owner-managed by co-founder/CEO Alexander Haußmann and states 3,400+ hotel customers across 30 countries, concentrated in DACH and wider Europe. It is an integration layer rather than a system of record: it sits on top of PMSs (Apaleo, Mews, Oracle OPERA Cloud and Suite 8, protel, Sihot, Guestline, ASA, Casablanca, ibelsa, Infor, Shiji Daylight), lock systems and PSPs, writing ancillary charges back to the guest folio. It sells no loyalty programme, guest CRM, voucher or stored-value product today.

Stuttgart, Germany (Industriestr. 23, 70565 Stuttgart) Founded 2015 1 listed property

Other categories

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