What is the Hotel Tech Index?

An open record of which software each hotel actually runs. 122 vendors across 42 categories, mapped to 21 indexed properties — not a review site and not a vendor listing, but a directory of deployments.

Where does the data come from?

Publicly observable sources: booking-engine payloads, page markup, tag containers, vendor case studies, company registries and press. Every property-to-vendor link carries a confidence value — confirmed, likely or unknown — and unknown is shown as unknown rather than guessed.

How are vendors ranked?

By how many listed properties are recorded as running them, and how many rooms that covers. Ranking is never sold, and there is no paid placement. A vendor with no recorded deployment shows zero, however large it is elsewhere.

Are the revenue figures accurate?

They are estimates unless marked otherwise. Most properties here are privately held and publish no accounts, so the figure is modelled from rooms, operating nights, occupancy and rate. Every figure states whether it is modelled, reported by the company or a third-party estimate, and is converted to US dollars at a stated rate and date.

Can one vendor appear in several categories?

Yes, and most do. The index records the role a vendor plays at each individual property, not just what the company sells. The same vendor can be the property management system at one hotel and only the booking engine at another.

What is the difference between a main category and a category?

A main category groups related functions — 8 of them cover the whole stack. Inside each sit the 42 canonical categories, one per function, which is what a vendor is actually listed under.

How do I get a hotel or a vendor listed?

Coverage expands as properties are researched. The methodology page explains what is recorded and how a listing is verified.

The software running the world's hotels.

Name: Hotel Tech Index
Creator: Blue

122 vendors and 21 properties, ranked by deployments and rooms covered. Free to browse, no registration, no paid placement.

Vendors: 122
Hotels: 21
Rooms: 3,206
Cities: 13

Most rooms covered

All →

Largest properties

All →

Newest entrants

All →

Core Operations & Property Management

PMS 11 All-in-one 4 Payments 8 Accounting 2

Revenue, Distribution & Commerce

RMS 1 CRS 5 Channel mgr 11 Rate data 1 Upsell 4

Marketing, CRM & Direct Booking

IBE 17 CRM 13 Email/SMS 11 CMS 12 Chatbot 2 +13

Guest Experience & In-Room Technology

Messaging 2 Check-in 3 Access 1 Guest app 5 Accessibility 1

Food & Beverage

POS 7

HR & Workforce

HRIS 1

Data, Integrations & Infrastructure

Consent 3 Hosting 3 Analytics 6

Demand Networks & Affiliation

OTA 9 Consortium 14 Members club 1 DMO 3 Buying group 2

Hotels Map

#		Location
1	Manotel	Geneva , Switzerland	610	6	$67.1m
2	ADLER Spa Resorts & Retreats	St. Ulrich / Ortisei , Italy	460	7	$114.2m
3	Manz Privacy Hotels Switzerland	Zurich , Switzerland	406	5	$36.6m
4	The Tschuggen Collection	Arosa , Switzerland	330	4	$48.8m
5	Quellenhof Luxury Resorts	Passeiertal / Val Passiria , Italy	286	4	$79.6m
6	Winklerhotels	Pustertal / Val Pusteria , Italy	242	4	$25.4m
7	Andreus Resorts	Passeiertal / Val Passiria , Italy	165	3	$16.5m
8	DAS GERSTL	Mals / Malles Venosta , Italy	132	3	$12.9m
9	Grand Hotel Palace Meran (Palace Merano)	Meran / Merano , Italy	99	1	$19.5m
10	Mirabell Hospitality (Chalet Mirabell *****, Hafling)	Meran / Merano , Italy	85	4	$17.3m
11	Schlosshotel Ischgl	Ischgl , Austria	70	1	$12.7m
12	Dolomit Family Resorts	Pustertal / Val Pusteria , Italy	69	2	$5.8m
13	Tuberis Life Balance & Nature Farm	Taufers im Münstertal , Italy	52	1	$3.8m
14	Panoramahotel Watles	Mals / Malles Venosta , Italy	50	2	$3.1m
15	Hotel Weisses Kreuz	Mals / Malles Venosta , Italy	47	1	$4.0m
16	Garberhof	Mals / Malles Venosta , Italy	43	1	$5.7m
17	Ferienhotel Kastellatz	Mals / Malles Venosta , Italy	30	1	$2.0m
18	Maraias — Luxury Suites & Apartments	Mals / Malles Venosta , Italy	30	1	$1.7m
19	BOAS Group	Vaud , Switzerland	—	7	$63.5m
20	Matterhorn Group (Zermatt)	Zermatt , Switzerland	—	11	$40.3m
21	Sunstar Hotels	Liestal , Switzerland	—	10	$73.2m

Circle size reflects room count. Select a marker to open the property's stack.

The map needs JavaScript. The same properties are listed in the .

21 shown · Ranked by listed deployments, never by commercial relationship — methodology.

What this index measures

Most hotel technology directories rank vendors by who pays for the placement, or by reviews the vendor collected from its own customers. This one ranks by deployments: how many of the 21 listed properties are recorded as running a given system, and how many of the 3,206 indexed rooms that covers. A vendor that sells well but appears nowhere in the index shows zero, and that is the honest answer for the properties covered here.

Each property page lists its full stack grouped by function — what runs the front desk, what takes the booking, what talks to the guest, what settles the money — with the role each vendor plays at that specific property and how confident the finding is. Each vendor page works in reverse: every category it serves, and the properties running it in each of those roles.

Coverage is deliberately narrow and deep rather than broad and thin. It concentrates on independent and family-owned properties in the Alpine and DACH region, where the stack is assembled from many small vendors and is far less documented than the chain market.

Core Operations & Property Management 4 Revenue, Distribution & Commerce 5 Marketing, CRM & Direct Booking 18 Guest Experience & In-Room Technology 5 Food & Beverage 1 HR & Workforce 1 Methodology →

Questions

What is the Hotel Tech Index?: An open record of which software each hotel actually runs. 122 vendors across 42 categories, mapped to 21 indexed properties — not a review site and not a vendor listing, but a directory of deployments.
Where does the data come from?: Publicly observable sources: booking-engine payloads, page markup, tag containers, vendor case studies, company registries and press. Every property-to-vendor link carries a confidence value — confirmed, likely or unknown — and unknown is shown as unknown rather than guessed.
How are vendors ranked?: By how many listed properties are recorded as running them, and how many rooms that covers. Ranking is never sold, and there is no paid placement. A vendor with no recorded deployment shows zero, however large it is elsewhere.
Are the revenue figures accurate?: They are estimates unless marked otherwise. Most properties here are privately held and publish no accounts, so the figure is modelled from rooms, operating nights, occupancy and rate. Every figure states whether it is modelled, reported by the company or a third-party estimate, and is converted to US dollars at a stated rate and date.
Can one vendor appear in several categories?: Yes, and most do. The index records the role a vendor plays at each individual property, not just what the company sells. The same vendor can be the property management system at one hotel and only the booking engine at another.
What is the difference between a main category and a category?: A main category groups related functions — 8 of them cover the whole stack. Inside each sit the 42 canonical categories, one per function, which is what a vendor is actually listed under.
How do I get a hotel or a vendor listed?: Coverage expands as properties are researched. The methodology page explains what is recorded and how a listing is verified.

Running several of these systems at once?

Blue connects an existing hotel stack into one guest profile and one loyalty balance across every property — without replacing the PMS.

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