Data, Integrations & Infrastructure
Web & Marketing Analytics
Traffic measurement and tag deployment. What events a hotel tracks reveals what it actually considers a conversion.
6 vendors, by listed deployments
| Vendor | Headquarters | Founded | Properties | Rooms |
|---|---|---|---|---|
| Google Analytics & Tag Manager | Mountain View, USA | 2005 | 9 | 1,221 |
| CatchMetrics | — | — | 1 | 330 |
| Matomo (InnoCraft) | Wellington (New Zealand) | 2007 | 1 | 132 |
| Microsoft Clarity | Redmond, USA | — | 1 | 0 |
| ADDITIVE | Lana, South Tyrol (Italy) | — | 0 | 0 |
| tt•consulting (TT GmbH) & tt-digital | Lana, South Tyrol (Italy) | — | 0 | 0 |
Who runs what
Every listed property that has a web & marketing analytics on record, and the vendor filling that role. Confidence is shown where the finding is not directly confirmed.
| Property | Location | Vendor | Role | Rooms |
|---|---|---|---|---|
| Manotel | Geneva, Switzerland | Google Analytics & Tag Manager | Web analytics and ad tagging — but deployed as SEVEN separate GTM containers, one per website | 610 |
| Manz Privacy Hotels Switzerland | Zurich, Switzerland | Google Analytics & Tag Manager | Web analytics — six separate GA4 properties configured in the one container, one per site | 406 |
| The Tschuggen Collection | Arosa, Switzerland | CatchMetrics | Real-user monitoring | 330 |
| DAS GERSTL | Mals / Malles Venosta, Italy | Matomo (InnoCraft) | Web analytics — deployed INSTEAD of Google Analytics on both domains | 132 |
| Tuberis Life Balance & Nature Farm | Taufers im Münstertal, Italy | Google Analytics & Tag Manager | Analytics and tag management | 52 |
| Panoramahotel Watles | Mals / Malles Venosta, Italy | Google Analytics & Tag Manager | Analytics, tag management and paid search | 50 |
| Garberhof | Mals / Malles Venosta, Italy | Google Analytics & Tag Manager | Analytics and tag management | 43 |
| Ferienhotel Kastellatz | Mals / Malles Venosta, Italy | Google Analytics & Tag Manager | Analytics & tag management | 30 |
| Maraias — Luxury Suites & Apartments | Mals / Malles Venosta, Italy | Google Analytics & Tag Manager | Analytics and tag management | 30 |
| BOAS Group | Vaud, Switzerland | Microsoft Clarity | Behavioural analytics | — |
| Matterhorn Group (Zermatt) | Zermatt, Switzerland | Google Analytics & Tag Manager | Google Tag Manager / Analytics — deployed as 12 separate containers, one per property plus the group site | — |
| Sunstar Hotels | Liestal, Switzerland | Google Analytics & Tag Manager | Tag management container on group, property and careers sites | — |
Google Analytics & Tag Manager
AnalyticsGoogle's web analytics (GA4) and tag management (GTM) stack — the near-universal default for hotel websites, usually deployed as a single GTM container that loads GA4, ad pixels and consent tooling.
CatchMetrics
AnalyticsReal user monitoring (RUM) and web performance analytics.
Matomo (InnoCraft)
AnalyticsOpen-source web analytics platform (formerly Piwik), available self-hosted or as Matomo Cloud. Positioned explicitly as a privacy-first, data-ownership alternative to Google Analytics: the operator keeps the raw data, and it can be run entirely on own infrastructure with no data sent to an ad network.
Microsoft Clarity
AnalyticsFree behavioural analytics with session recordings and heatmaps.
ADDITIVE
Email/SMSSouth Tyrolean online-marketing agency and software house for hotels, operating from Lana. Its product line runs under the ADDITIVE+ brand: MARKETING AUTOMATION (the platform), MARKETING INSIGHTS (tracking and reporting), CRM (segmentation), VOUCHERS (voucher and incentive marketing) and NEWSLETTER. Deployed per hotel on its own tenant under additive-apps.tech.
tt•consulting (TT GmbH) & tt-digital
Web agencyTourism consulting and marketing agency at Eurocenter Block A, Industriezone 1-5, 39011 Lana, trading as tt•consulting (TT GmbH). Sells 'Konzept, Design, Programmierung, Beratung und Marketing' to hotels — but unlike a pure web shop it also runs its own product line under the tt-digital brand: a newsletter/subscription platform, an online gift-voucher shop widget, a first-party visitor tracker (ttracker.js) and a marketing-attribution helper, plus a Powermail-to-ASA bridge that posts website enquiries straight into the hotel's PMS. Builds on TYPO3 with a self-managed tarteaucitron consent layer as the house default. Headquartered in Lana, the same town as ADDITIVE.
Other categories
Running several of these systems at once?
Blue connects an existing hotel stack into one guest profile and one loyalty balance across every property — without replacing the PMS.