Hotel Tech Index

Email, SMS & Marketing Automation Loyalty & Membership

Zeta Global Holdings

An AI-driven marketing and data cloud combining identity data, omnichannel activation and — since the 2025 Marigold enterprise acquisition — genuine loyalty capability via Marigold Loyalty and Cheetah Digital. Positioned to Fortune 500 marketing organisations rather than to operators.

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Listed properties
0
Rooms covered
0
Countries
0
Founded
2007

What Zeta Global Holdings does

One section per category this provider serves. Each links to the category it competes in and lists the properties running it in that specific role.

Marketing, CRM & Direct Booking

Email, SMS & Marketing Automation

Campaign sending, lifecycle journeys and cross-channel orchestration. Often the only guest-data capability a small group actually has.

No listed property records Zeta Global Holdings in this role yet.

Marketing, CRM & Direct Booking

Loyalty & Membership

Engines that let a brand run points, tiers and rewards. Powerful but self-contained: each programme is an island with no clearing to anywhere else.

No listed property records Zeta Global Holdings in this role yet.

Who it is for

Segment
Chain & enterprise
Department
Sales & marketingExecutive & ownership
Persona
General managerOwner & asset managerMarketing manager
Use case
Increase direct bookingsReduce OTA commissionGrow repeat staysPersonalise the stay

Hotels running Zeta Global Holdings

No properties in the index currently list Zeta Global Holdings. Coverage is expanding — see the methodology.

Running several of these systems at once?

Blue connects an existing hotel stack into one guest profile and one loyalty balance across every property — without replacing the PMS.

Visit Blue