Consortium & Soft Brand Coalition & Multi-brand Programme
Preferred Hotels & Resorts
Preferred Hotels & Resorts is a soft-brand consortium for independent luxury hotels, founded in 1968 by 12 North American hoteliers as a referral organisation and headquartered in Newport Beach, California. It owns and operates no properties; instead it sells member hotels sales, marketing, quality assurance and distribution — a single GDS chain code (PH) and the preferredhotels.com booking site — plus brand membership across five collections (Legend, L.V.X., Lifestyle, Connect, Preferred Residences). Its I Prefer Hotel Rewards programme, launched in 2006 and now claiming 6M+ enrolled members, sits on top of member-hotel inventory: guests earn 10 points per dollar of room spend and redeem into cash-value Reward Certificates ($25 to $500) that hotels must accept as payment against room charges. It is a division of family-owned Preferred Travel Group (rebranded from Preferred Hotel Group in January 2023), which also runs Beyond Green, Historic Hotels of America/Worldwide and PTG Consulting.
Visit Preferred Hotels & Resorts ↗- Listed properties
- 1
- Rooms covered
- 0
- Countries
- 1
- Founded
- 1968
What Preferred Hotels & Resorts does
One section per category this provider serves. Each links to the category it competes in and lists the properties running it in that specific role.
Demand Networks & Affiliation
Consortium & Soft Brand
Affiliation networks selling independents shared distribution, standards and demand while leaving ownership intact. Chain affiliation often replaces an own loyalty programme — a constraint worth finding early.
Running it here: Matterhorn Group (Zermatt)
Marketing, CRM & Direct Booking
Coalition & Multi-brand Programme
Live programmes where several independent brands share one guest currency. Proof the model works — and a closed club the hotel is admitted to rather than infrastructure it deploys.
No listed property records Preferred Hotels & Resorts in this role yet.
Who it is for
- Segment
- Independent hotelHotel groupLuxury & boutique
- Department
- Sales & marketingExecutive & ownership
- Persona
- General managerOwner & asset manager
- Use case
- Increase direct bookingsRaise ADR & RevPARGrow repeat stays
Hotels running Preferred Hotels & Resorts
| Hotel | Location | Role there | Rooms |
|---|---|---|---|
| Matterhorn Group (Zermatt) | Zermatt, Switzerland | Consortium | — |
Running several of these systems at once?
Blue connects an existing hotel stack into one guest profile and one loyalty balance across every property — without replacing the PMS.