Hotel Tech Index

Consortium & Soft Brand Coalition & Multi-brand Programme

Preferred Hotels & Resorts

Preferred Hotels & Resorts is a soft-brand consortium for independent luxury hotels, founded in 1968 by 12 North American hoteliers as a referral organisation and headquartered in Newport Beach, California. It owns and operates no properties; instead it sells member hotels sales, marketing, quality assurance and distribution — a single GDS chain code (PH) and the preferredhotels.com booking site — plus brand membership across five collections (Legend, L.V.X., Lifestyle, Connect, Preferred Residences). Its I Prefer Hotel Rewards programme, launched in 2006 and now claiming 6M+ enrolled members, sits on top of member-hotel inventory: guests earn 10 points per dollar of room spend and redeem into cash-value Reward Certificates ($25 to $500) that hotels must accept as payment against room charges. It is a division of family-owned Preferred Travel Group (rebranded from Preferred Hotel Group in January 2023), which also runs Beyond Green, Historic Hotels of America/Worldwide and PTG Consulting.

Visit Preferred Hotels & Resorts ↗
Listed properties
1
Rooms covered
0
Countries
1
Founded
1968

What Preferred Hotels & Resorts does

One section per category this provider serves. Each links to the category it competes in and lists the properties running it in that specific role.

Demand Networks & Affiliation

Consortium & Soft Brand

Affiliation networks selling independents shared distribution, standards and demand while leaving ownership intact. Chain affiliation often replaces an own loyalty programme — a constraint worth finding early.

Running it here: Matterhorn Group (Zermatt)

Marketing, CRM & Direct Booking

Coalition & Multi-brand Programme

Live programmes where several independent brands share one guest currency. Proof the model works — and a closed club the hotel is admitted to rather than infrastructure it deploys.

No listed property records Preferred Hotels & Resorts in this role yet.

Who it is for

Segment
Independent hotelHotel groupLuxury & boutique
Department
Sales & marketingExecutive & ownership
Persona
General managerOwner & asset manager
Use case
Increase direct bookingsRaise ADR & RevPARGrow repeat stays

Hotels running Preferred Hotels & Resorts

Hotel Location Role there Rooms
Matterhorn Group (Zermatt) Zermatt, Switzerland Consortium

Running several of these systems at once?

Blue connects an existing hotel stack into one guest profile and one loyalty balance across every property — without replacing the PMS.

Visit Blue