Hotel Tech Index

Loyalty & Membership Hotel CRM & Guest Management

Capillary Technologies

A large, listed loyalty and customer-engagement SaaS group offering loyalty management, CRM, campaign automation and analytics across retail, F&B, travel and hospitality. Custom enterprise pricing based on programme complexity, scale and integrations; sales-led, no self-serve. Increasingly a consolidator rolling up smaller loyalty vendors with IPO capital.

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Listed properties
0
Rooms covered
0
Countries
0
Founded
2008

What Capillary Technologies does

One section per category this provider serves. Each links to the category it competes in and lists the properties running it in that specific role.

Marketing, CRM & Direct Booking

Loyalty & Membership

Engines that let a brand run points, tiers and rewards. Powerful but self-contained: each programme is an island with no clearing to anywhere else.

No listed property records Capillary Technologies in this role yet.

Marketing, CRM & Direct Booking

Hotel CRM & Guest Management

Unified guest profiles assembled from PMS, POS, web and Wi-Fi, plus the segmentation built on them. The database layer that most hotel groups mistake for a loyalty programme.

No listed property records Capillary Technologies in this role yet.

Who it is for

Segment
Hotel groupChain & enterpriseRestaurant & F&B venue
Department
Sales & marketingExecutive & ownership
Persona
General managerOwner & asset managerMarketing manager
Use case
Increase direct bookingsReduce OTA commissionGrow repeat staysUnify guest dataPersonalise the stay

Hotels running Capillary Technologies

No properties in the index currently list Capillary Technologies. Coverage is expanding — see the methodology.

Running several of these systems at once?

Blue connects an existing hotel stack into one guest profile and one loyalty balance across every property — without replacing the PMS.

Visit Blue