Property Management System Gift Cards, Vouchers & Stored Value

SIHOT

SIHOT is a German, owner-managed hospitality software vendor (legal entity GUBSE AG) that has built modular hotel-management software since 1986, deployable cloud, SaaS or on-premise. Its suite spans four core products — SIHOT.PMS (property management), SIHOT.WEB (direct booking engine), SIHOT.POS (point of sale) and SIHOT.C&B (conference & banqueting) — extended by ~22 add-on modules. Those modules include SIHOT.LOYALTY (loyalty cards, revenue-to-bonus-points conversion with expiry periods, rate-type entitlements), SIHOT.CRM (guest segmentation and campaigns) and SIHOT.VOUCHER (voucher sale, redemption, tax handling and outstanding-liability tracking). SIHOT@360° is its API-first integration layer, fronting a partner marketplace of 200+ certified apps across categories including CRM and Marketing, Payment Providers and Guest Experience.

Visit SIHOT ↗

Listed properties: 1
Rooms covered: 0
Countries: 1
Founded: 1986

What SIHOT does

One section per category this provider serves. Each links to the category it competes in and lists the properties running it in that specific role.

Core Operations & Property Management

Property Management System

The system of record for hotel operations — reservations, guest profiles, folio management, housekeeping and the night audit. The most strategic piece of any hotel's stack and the longest-running buying decision.

Running it here: Sunstar Hotels

Marketing, CRM & Direct Booking

Gift Cards, Vouchers & Stored Value

Prepaid balances a guest holds against the hotel. Structurally the same liability as a loyalty currency, usually sold as a marketing product — which is why these vendors are competitors, not plumbing.

Running it here: Sunstar Hotels

Who it is for

Segment: Independent hotelHotel groupResort & wellness
Department: Front officeSales & marketingFinance & accountingIT & technology
Persona: General managerMarketing managerFront office managerIT manager
Use case: Upsell & grow ancillary revenueGrow repeat staysUnify guest dataAutomate operationsIntegrate systems

Hotels running SIHOT

Hotel	Location	Role there	Rooms
Sunstar Hotels	Liestal, Switzerland	PMS Stored value	—

At a glance

Category: Property Management System
Headquarters: Schiffweiler, Saarland, Germany
Founded: 1986
Employees: 220+

Alternatives

Vendors serving the same categories as SIHOT.

Apaleo
API-first, open 'platform' PMS built as infrastructure rather than an all-in-one suite: hotels assemble best-of-breed apps on top of an open core via the Apaleo Store. Popular with tech-forward European operators and serviced-apartment brands.
e-guma
Swiss cloud voucher and ticketing platform (operated by Idea Creation GmbH, Zurich). Since 2005 it lets hotels, tourism and leisure businesses sell, manage and market gift vouchers; ~1,200 businesses use it. In 2022 it launched e-surprise.ch, a B2C experience-voucher marketplace integrated with TWINT.
Oracle Hospitality (OPERA)
OPERA Cloud is the enterprise PMS standard across major hotel chains and large independent groups, with a broad integration ecosystem (OHIP — Oracle Hospitality Integration Platform).
Protel (Planet)
German-rooted property management system with a large installed base across European chains and resorts, offered in hybrid cloud and on-prem deployments. Since 2022 part of Planet, which bundles it with integrated hospitality payments.
The Hotels Network
The Hotels Network (THN) is a Barcelona-based hospitality technology company founded in 2015 by Juanjo Rodriguez that sells a direct-booking growth layer installed as a script on a hotel's own website. Its core is predictive personalisation and conversion tooling — price comparison, exit-intent messaging, A/B testing, dynamic content swaps and AI agents (KITT, Superpilot) — plus BenchDirect benchmarking and rate-parity monitoring. Critically, it also ships a Vouchers & Gift Cards module selling gift cards, refund vouchers and reward vouchers in multiple currencies with redemption tracking inside THN's own platform. Lighthouse, the London-headquartered commercial-intelligence unicorn, acquired THN in April 2025 and now markets it as the marketing arm of a single hotel commercial platform.
TWINT
TWINT is Switzerland's dominant domestic mobile payment app and digital wallet, operated by TWINT Ltd. of Zurich and owned jointly by the country's largest banks plus SIX and Worldline. The app was built from 2014 by Monexio, a PostFinance subsidiary; today's TWINT AG was formed by the September 2016 merger with Paymit (Zürcher Kantonalbank / SIX), and national ubiquity followed from 2017. It covers QR-code payments in store, e-commerce and express checkout, payment links, POS/terminal integration, recurring payments, P2P transfers, Pay Later (30-day invoice), and cash withdrawal — retailers typically pay around 1.3% per transaction according to Wikipedia. Beyond payments it runs a merchant loyalty and stored-value layer: hosted digital loyalty cards (Code 128/EAN/QR), digital stamp cards, coupons, "Super Deals", third-party digital vouchers and credit (paysafecard, Google Play, Netflix), and an in-app experience-voucher marketplace powered by e-surprise/e-guma selling hotel, wellness and alpine experience vouchers.

Running several of these systems at once?

Blue connects an existing hotel stack into one guest profile and one loyalty balance across every property — without replacing the PMS.

Visit Blue