Upselling & Merchandising Email, SMS & Marketing Automation Hotel Guest Apps & Portals

Giggle.tips

Experience and ancillary commerce platform for hospitality — 'the new way of experience communication in hospitality'. Sells experiences, services and activities across the whole guest journey, with a public API, reseller programme and integrations into 100+ hotel tools. Positions itself explicitly on 'growth beyond the room'.

Visit Giggle.tips ↗

Listed properties: 1
Rooms covered: 30
Countries: 1
Founded: —

What Giggle.tips does

One section per category this provider serves. Each links to the category it competes in and lists the properties running it in that specific role.

Revenue, Distribution & Commerce

Upselling & Merchandising

Room upgrades, add-ons and late checkout sold before or during the stay. The budget line most adjacent to loyalty spend.

Running it here: Maraias — Luxury Suites & Apartments

Marketing, CRM & Direct Booking

Email, SMS & Marketing Automation

Campaign sending, lifecycle journeys and cross-channel orchestration. Often the only guest-data capability a small group actually has.

No listed property records Giggle.tips in this role yet.

Guest Experience & In-Room Technology

Hotel Guest Apps & Portals

Guest web apps, native apps and digital compendiums. The surface a wallet or balance can be rendered on without building a new app.

No listed property records Giggle.tips in this role yet.

Who it is for

Segment: Independent hotelHotel group
Department: Front officeRevenue managementSales & marketing
Persona: Revenue managerMarketing managerFront office managerThe guest
Use case: Increase direct bookingsRaise ADR & RevPARUpsell & grow ancillary revenueGrow repeat staysPersonalise the stayImprove guest satisfaction

Hotels running Giggle.tips

Hotel	Location	Role there	Rooms
Maraias — Luxury Suites & Apartments	Mals / Malles Venosta, Italy	Upsell	30

At a glance

Category: Upselling & Merchandising
Headquarters: DACH / Europe

Alternatives

Vendors serving the same categories as Giggle.tips.

Guestnet
Guest experience platform (VAT 03142940216) selling a guest web-app, in-room/lobby TV, print templates and a website/CRM widget, plus digital guest directory and online check-in/check-out. Distributes hotel content across app, TV, print and web from one content base and markets targeted upselling. Integrates with third-party PMS and CRM.
straiv (formerly CODE2ORDER)
straiv is a Stuttgart-based SaaS vendor that digitises the hotel guest journey through a browser-based progressive web app — online check-in/check-out with digital registration forms, self-service kiosks, mobile door opening, digital payment, automated guest messaging, a digital guest directory/concierge and upselling. Founded in 2015 as CODE2ORDER (rebranded to straiv in February 2022), it is owner-managed by co-founder/CEO Alexander Haußmann and states 3,400+ hotel customers across 30 countries, concentrated in DACH and wider Europe. It is an integration layer rather than a system of record: it sits on top of PMSs (Apaleo, Mews, Oracle OPERA Cloud and Suite 8, protel, Sihot, Guestline, ASA, Casablanca, ibelsa, Infor, Shiji Daylight), lock systems and PSPs, writing ancillary charges back to the guest folio. It sells no loyalty programme, guest CRM, voucher or stored-value product today.
Braze
A customer engagement platform for designing and running personalised, cross-channel communication — push, in-app, email, SMS, WhatsApp — driven by real-time behavioural data and journey orchestration. Deliberately not a points or rewards system: Braze moves messages, it does not hold balances.
Mailchimp
General-purpose email marketing and automation platform (Intuit), widely used by smaller hotel groups in place of a hospitality-specific CRM.
Brevo
Marketing platform (formerly Sendinblue) offering email, SMS, chat and light CRM automation.
Eagle Eye Solutions Group
SaaS platform (AIR) for real-time, personalised promotions, digital coupons and loyalty execution, delivered at the moment of transaction across POS, app and e-commerce. Strong in grocery and QSR; increasingly AI-led on offer personalisation. Sold as a promotions and loyalty execution engine rather than a currency or coalition system.

Running several of these systems at once?

Blue connects an existing hotel stack into one guest profile and one loyalty balance across every property — without replacing the PMS.

Visit Blue