Hotel Tech Index

Online Travel Agency

Booking.com

The dominant online travel agency for European accommodation, taking commission (typically ~15–20%) on bookings it originates.

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Listed properties
9
Rooms covered
1,298
Countries
3
Founded
1996

About Booking.com

Booking.com, founded in Amsterdam in 1996 and now the core brand of Booking Holdings, is the largest online travel agency in Europe and the single most common entry in the stacks indexed here. For an independent hotel it is rarely a choice so much as a condition: it supplies volume that no direct channel matches at commission rates that make every incremental direct booking worth chasing. That tension — depending on the channel while trying to win the guest back from it — is the reason most of the other categories in this index exist.

Key capabilities

  • Global OTA demand
  • Commission model
  • Channel manager connectivity

What Booking.com does

One section per category this provider serves. Each links to the category it competes in and lists the properties running it in that specific role.

Demand Networks & Affiliation

Online Travel Agency

Intermediaries that own the guest relationship and charge 15–30% for it. The commercial problem every direct-booking and loyalty argument is ultimately aimed at.

Running it here: DAS GERSTL Ferienhotel Kastellatz Manotel Manz Privacy Hotels Switzerland Maraias — Luxury Suites & Apartments Matterhorn Group (Zermatt) Panoramahotel Watles Schlosshotel Ischgl Sunstar Hotels

Who it is for

Segment
Independent hotelHotel groupChain & enterpriseVacation rental & serviced apartment
Department
Revenue managementSales & marketing
Persona
Revenue managerMarketing manager
Use case
Raise ADR & RevPAR

Hotels running Booking.com

Hotel Location Role there Rooms
DAS GERSTL Mals / Malles Venosta, Italy OTA 132
Ferienhotel Kastellatz Mals / Malles Venosta, Italy OTA (likely) 30
Manotel Geneva, Switzerland OTA 610
Manz Privacy Hotels Switzerland Zurich, Switzerland OTA 406
Maraias — Luxury Suites & Apartments Mals / Malles Venosta, Italy OTA 30
Matterhorn Group (Zermatt) Zermatt, Switzerland OTA
Panoramahotel Watles Mals / Malles Venosta, Italy OTA 50
Schlosshotel Ischgl Ischgl, Austria OTA 70
Sunstar Hotels Liestal, Switzerland OTA

Running several of these systems at once?

Blue connects an existing hotel stack into one guest profile and one loyalty balance across every property — without replacing the PMS.

Visit Blue