Hotel Tech Index

Property Management System Hotel CRM & Guest Management Booking Engine Channel Manager & Rate Parity

ASA Hotelsoftware (ASA)

The dominant South Tyrolean hotel property management system, founded in Kaltern in 1989 and now selling across Italy, Austria, Germany and Switzerland. Sells a full suite around the PMS — reservations, front office and folio, plus booking, channel and CRM/marketing modules — and in 2025 became the PMS partner of Romantik Hotels, its first large multi-property European win. Family-owned rather than PE- or exchange-backed, which shows in a slow, integration-friendly product cadence.

Visit ASA Hotelsoftware (ASA) ↗
Listed properties
3
Rooms covered
125
Countries
1
Founded
1989

About ASA Hotelsoftware (ASA)

ASA Hotelsoftware is the incumbent property management system of South Tyrol and one of the strongest PMS positions in the wider Alpine market. Founded in 1989 and still headquartered in Kaltern an der Weinstraße, it says it runs in over 2,300 properties across Italy, Austria, Germany and Switzerland, and describes itself as the most-used hotel software in South Tyrol — a claim the stacks in this index broadly support. The product is unusually broad for a regional vendor: reception and back office, facility management, a pre-arrival guest journey with online check-in, spa and seminar modules, POS ordering, payment, rate and revenue tools, and multi-property management, offered either as cloud or as an on-premise install. That breadth is the point. A family-run Alpine resort with a restaurant, a spa and a handful of apartments buys one system where an international chain would assemble four, and ASA's marketplace of integrations then connects it outward to channel managers, booking engines and CRMs.

Key capabilities

  • Cloud or on-premise
  • Spa + seminar modules
  • POS + payment
  • Multi-property
  • Integration marketplace

What ASA Hotelsoftware (ASA) does

One section per category this provider serves. Each links to the category it competes in and lists the properties running it in that specific role.

Core Operations & Property Management

Property Management System

The system of record for hotel operations — reservations, guest profiles, folio management, housekeeping and the night audit. The most strategic piece of any hotel's stack and the longest-running buying decision.

Running it here: Ferienhotel Kastellatz Garberhof Tuberis Life Balance & Nature Farm

Marketing, CRM & Direct Booking

Hotel CRM & Guest Management

Unified guest profiles assembled from PMS, POS, web and Wi-Fi, plus the segmentation built on them. The database layer that most hotel groups mistake for a loyalty programme.

No listed property records ASA Hotelsoftware (ASA) in this role yet.

Marketing, CRM & Direct Booking

Booking Engine

Direct-channel commerce. The internet booking engine lives on the hotel's website and converts lookers into bookers without paying OTA commission. The single highest-value system to fingerprint.

No listed property records ASA Hotelsoftware (ASA) in this role yet.

Revenue, Distribution & Commerce

Channel Manager & Rate Parity

The connective tissue between PMS, booking engine and the OTAs, keeping inventory and rates synchronised across every channel — and flagging where parity has broken.

No listed property records ASA Hotelsoftware (ASA) in this role yet.

Who it is for

Segment
Independent hotelHotel group
Department
Front officeRevenue managementSales & marketingIT & technology
Persona
General managerRevenue managerMarketing managerFront office managerIT manager
Use case
Increase direct bookingsReduce OTA commissionRaise ADR & RevPARGrow repeat staysUnify guest dataPersonalise the stayAutomate operationsIntegrate systems

Hotels running ASA Hotelsoftware (ASA)

Hotel Location Role there Rooms
Ferienhotel Kastellatz Mals / Malles Venosta, Italy PMS 30
Garberhof Mals / Malles Venosta, Italy PMS (likely) 43
Tuberis Life Balance & Nature Farm Taufers im Münstertal, Italy PMS 52

Running several of these systems at once?

Blue connects an existing hotel stack into one guest profile and one loyalty balance across every property — without replacing the PMS.

Visit Blue